Argos has an extended return policy for holiday shopping. To find your nearest store, please visit our store locator here I can not. today I tried to return just opened item not used. Company No. 11.6 You can collect 1 Nectar point per 1 on qualifying spend at Habitat stores, Habitat.co.uk, Habitat products at Argos stores, Argos in Sainsburys and at Argos.co.uk in the UK. This website is operated by Argos Limited (referred to as "Argos/we/our/us"). If we are unable to contact you we will treat the order as cancelled. Argos Limited reserve the right to alter or terminate the Nectar points offer at any time without the need for prior notice. For returns to be processed you must begin the return within 30 days from the date of purchase and include the sales receipt as proof of purchase. PayPal refunds can take up to 30 days. Argos makes it easy to return items, whether youre returning them in store or by post. Argos faulty goods after 30 days? Digital Spy 2. Other exclusions apply. 11.9 Purchases made over the phone or via live chat are excluded. Any waiver to be effective must be in writing and signed by an authorised representative of Argos. This means that you can return your purchase to Argos within 30 days of receiving it, as long as it's unused and in the same condition as when you bought it. Our website indicates which items are non-refundable. 11.8 If goods are returned under the Argos 30 day returns guarantee or an order is cancelled, Nectar points, where issued, will be re-claimed. Any items purchased within the holiday season, usually between October and December, have until the middle or end of January to return the products. If the item or packaging has been handled excessively, we reserve the right to reduce the amount we refund you. Argos requires all returns to be taken with strict rules. You can use a confirmation e-mail for online purchases or a bank statement for in-store purchases. Returning faulty phone - help please Digital Spy It may take up to 5 working days to appear in your account (depending on your bank). If you need more product information you can visit the Product Support site. b) If you have purchased using an Argos Monthly Payment Plan, you will need to return the item for a refund and purchase the item again at the lower price, either online by reapplying for the Argos Monthly Payment Plan or instore via an alternative payment method, For FastTrack, Tu clothing orders, or other orders where payment is made at the time of ordering for in store collection, the price you pay is the price specified at the point of placing the order and not the prevailing price in store at the time of collection. Refunds will be given back using the original payment method. 5.1 We offer a 30-day money back guarantee, please refer to Returns and refunds. If you dont have access to one of these, Argos should still be able to assist you as long as you provide your credit card, bank statement, or the email address used to buy your item. Items such as food, body jewelry, and underwear wont be accepted as a return unless they were damaged on arrival. You have 30 days to return an item purchased either online or in-store at Argos; once those 30 days have expired,. Touch device users, explore by touch or with swipe gestures. Orders are subject to availability and at the discretion of the store. 9.19 Argos Ltd reserve the right to decline or withdraw Gift Cards or eGift Cards, and the right to amend these terms and conditions of Gift Card at any time and to take appropriate action, including the cancellation of the Gift Card, if, in its discretion, it deems such action necessary. argos.co.uk Returns Help Welcome to Argos Product Support Find support for your product Other ways to get help Popular searched products VAX BLADE PRO 32V CORDLESS STICK HITACHI 50INCH SMART 4K UHD TV WITH HDR Bush VCS35B15KD Bagless Cylinder Vacuum Cleaner PlayStation 5 Console Nintendo Switch Console - Neon with improved battery Following this, we will send to you an order acknowledgement email detailing the products you have ordered. A full refund will be given where you have already paid for the goods. Argos Return Opened Item - Here's What You Should Know If you paid by cash or gift card you'll be refunded in store using the original payment method. If we are collecting your item, it will be inspected prior to being refunded. I tried to return a Samsung tablet the same day as purchased but store would not accepted it because the deal on the box was broken they said it was a security deal but I could not see the item of I did not open the box, Your email address will not be published. and our 9.9 When spending online the value of your purchase will be deducted from the value of the Gift Card or eGift Card. 9.18 If any product purchased with a Gift Card or eGift Card is subsequently returned or exchanged for product of a lower price or a refund, any money owing will be returned to the original Gift Card or eGift Card. 11.19.1 You can spend your Nectar points at Habitat stores, Habitat.co.uk and on Habitat products in-store at Argos, in 500 points/2.50 increments. It will also need to be in its original packaging, with all tags still attached. Although Argos allows returns and exchanges for many of its products, certain items are not eligible for return. Argos - Sainsbury's - Argos returns policy: Everything you need to know Large items are items that require two or more people to handle the delivery. It may take up to 5 working days for your bank to process it into your account. 485850. See 11.24 below for information about refunds. [deleted] Once a purchase has been made, unless there is a policy in place, they are under no obligation to accept it back if you simply change your mind. We reserve the right to amend or cancel these terms and conditions and the Argos Nectar offer at any time. Points cannot be spent at Habitat outlet stores. 11.19.1 You can spend your Nectar points at Habitat stores, Habitat.co.uk and on Habitat products in-store at Argos, in 500 points/2.50 increments. My wife used it for 2 days and notice strong smell of metal when it is on and hence the food is tasting like metal. If you're returning a DVD, music or software product, it must be unused and in its original sealed packaging. This 30-day return window applies to online and in-store sales. Registered Office: Swan Court, 11 Worple Road, Wimbledon, London SW19 4JS. If you need to return your item to a store for a refund, youll need to do this at a staffed till in any Argos store. They offer a great online retail structure that allows you to place your order and receive quick home delivery. 11.24.1 Argos reserves the right to issue Argos Gift Cards for items purchased using Nectar points which are subsequently returned or cancelled. 11.19 You can spend from 500 points (2.50). Expert's reports Beyond six months, it's up to you to prove that the problem was there when you received the goods even. 11.15 From time to time Argos may, offer additional Nectar point promotions to selected customers. In Northern Ireland - from Friday 30 April, item(s) can be returned to any Argos store, in-line with our returns policy. So I bought myself a fairly cheap substitute laptop on which I can do work and just watch videos and such in my free time. Please visit our store locator to find your nearest location. 1.7 We may change the website in any way or delete features at any time and for any reason. Information that you provide on this website when registering and/or placing orders must be accurate and complete. Youll also need proof of purchase in the form of a receipt or email confirmation of your order. Drop it off in a Locker. Examples of such activity may include placing significant numbers of reservations where the goods are not subsequently collected, placing significant numbers of reservations for the same product without them being subsequently collected and the selling of reservation confirmations. Also, take into consideration that if you purchase a sale item that comes in a bundle all items must be returned for a full refund amount. 12.11 EURO Habitat.co.uk eGift Card cannot be redeemed in UK. Likewise, they have the right to refuse a return if the item does not meet the stores requirements. b) J Sainsbury plc shall have the right to enforce and take the benefit of the rights or benefits of any limitation or exclusion or limitation of liability in these terms and conditions; If the price has gone up from when the order was placed, the price paid remains valid unless there has been a price error (see 4.3 (a)). Only discs that are still in their sealed packaging can be returned. PayPal refunds can take up to 30 days. 3.2 Delivery charges and estimated timescales are specified in the Home delivery information section and also when you place an order. 2.2 The 'confirmation' stage sets out the final details of your order. 9.16 Gift Cards or eGift Cards are not a credit, debit or cheque guarantee cards, cannot be redeemed for cash or returned under the Argos 30 Day Guarantee and cannot be sold or re-tendered. Its the worst vacuum ever, nearly 200 quid and I wont ever use it, the head constantly clogs and it refuses to hoover 3 out of my 5 mats in the house as the red light comes on. Yes. Per this policy, any items purchased between October 12th and December 25th have until January 24th for the items to be returned. Refunds take approximately 7-10 business days to process. If you paid by cash or gift card youll be refunded in store using the original payment method. Any had issues returning anything to Argos recently? Your email address will not be published. skip to master content PayPal refunds can take up to 30 days. 1. It will also need to be in its original packaging, with all tags still attached. Seems reasonable right? Once youve used your Nectar points to pay, it is not possible to convert them back into Nectar points. 11.12 Only one Nectar card may be used per transaction. Help & FAQs - Where is my refund? - Argos Bringing back a used item to Argos : r/AskUK - Reddit For the first 6 months, Argos have to prove that the fitbit is NOT faulty. The Argos returns policy is actually very generous. When you return an item to Argos, youre entitled to a refund of the purchase price. 11.18.2 To redeem Nectar points online youll need to link your Argos and Nectar accounts please visit https://www.argos.co.uk/nectar This place has a useless returns policy. If you bought a holiday gift for your loved ones between October 17th through December 25th you have until January 24th to return these items. In this article, well explain the Argos returns policy, as well as answering the key question: can you return an opened item to Argos? Other items must be in their original packaging with the original tags and be unused and undamaged to qualify for a return. We cannot deliver to BFPO addresses, or the Republic of Ireland. You can get all the help you need by visiting our Support Site, Privacy hub|Privacy policy|Cookies policy|List of cookies|Cookie preferences|Terms & conditions. 12.8 To check your balance and confirm the expiry date please sign into your account at argos.co.uk and use the balance checker provided. If you had it delivered and your item is faulty or damaged by us (during the delivery process), and you return the full order, we'll refund the delivery charge, if you paid one, as well as the item cost. c) a person who is a permitted successor or assignee under Section 8.8 above of the rights or benefits of these terms and conditions may enforce such rights or benefits. 11.20 Your Nectar balance will be updated immediately. Sainsburys Argos is a trading name of both: Argos.co.uk Returns and Refunds Proof of purchase can be a kiosk receipt, confirmation email, e-receipt, or your order number. If you paid by card, it can take up to 5 working days to appear back in your account; with PayPal, refunds can take up to 30 days. All I was doing was trying to establish if it was under 30 days and if so, the op could have made use of Argos's returns policy. How strict is the Argos return policy? Argos chat said they can't refund because of health and safety That might be a reasonable stance for them to take if you were just changing your mind, but if you're returning because faulty / not as described / not of satisfactory quality, then the fact you've opened and used it shouldn't be an issue. Small items are items that were dropped off with only one person. Switching Bank Accounts Everything You Need To Know. Argos has multiple ways that you can return your items. 9.8 To use your Gift Card online, input the card number and PIN at the payment stage of your order. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. All other items not eligible for return will be clearly marked. This also applies to online orders you can simply take the item into any store, along with proof of purchase, to receive a refund or make an exchange. Your email address will not be published. It may take up to 5 working days to appear in your account (depending on your bank). This is such bullshit. I have never known Argos to offer a partial refund on anything I have returned. Not to mention, knowing the regular return policy will help you out whenever you return items outside the holiday season. If Argos cant offer an exchange, they will do a refund for you instead. All goods must be signed for by an adult aged 18 years or over on delivery. Drop off your Argos return at a ParcelShop. 9.17 All Gift Cards or eGift Cards hold an expiry date, please refer to the back of your card or details on your eGift Card for further information. Amazon gift cards can be a great last-minute present or a good way to link to Does Argos Sell Amazon Gift Cards (Secrets Nobody Is Talking About), link to Does ASDA Sell Amazon Gift Cards (Secrets Nobody Is Talking About). This is the one tied to your original shipping address. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. We recommend you print out a copy of these terms and conditions for future reference. To get a faulty good repaired or replaced, follow our step-by-step guide. Registered Office: Castelan Ltd, Alpha House, Sunnyside Road North, Weston-super-Mare, North Somerset, BS23 3QY, United Kingdom. 9.7 To use Gift Cards or eGift Cards in-store simply present your card to the cashier at the till. If you have a large item to return, please Scroll down to start a Live Chat, or head to our contact us page. This is not true. See nectar.com/brands/argos for latest details. Regardless of what Argos said, those rights still stand. 3.1 This website is only for delivery of products to customers in mainland UK and Northern Ireland addresses and for smaller items we can now deliver to the Scottish Islands, Isle of Scilly & Isle of Man. We stopped using it and even the kids notice the metal smell coming from the unit. Argos has an extended return policy for holiday shopping. Argos requires all returns to be unworn or unused. Editor, Marcus Herbert. If you had the item delivered to your home, we can arrange a collection for you. Where goods are delivered directly by our suppliers delivery restrictions may apply to Northern Ireland and Scottish Highlands. The good news is, you can return an item to Argos after the packaging has been opened, but youll still need to have the original packaging to hand, any tags will need to be on the item and it will need to be in a resaleable condition. If youre thinking of returning an item to Argos, but youve already opened the packaging, you might be frantically searching Argos return opened item, looking for an answer. Unless theyre faulty, some items like food and certain jewellery can't be exchanged or refunded. The classifications are 12, 15, and 18. Easiest option is (assuming. 5.2 Sometimes the product specifications from the manufacturer may change, in which case we will do our best to offer you a similar alternative. For information about secure online ordering see Security. 8.3 Argos shall be under no liability for any delay or failure to deliver products or otherwise perform any obligation as specified in these terms and conditions if the same is wholly or partly caused whether directly or indirectly by circumstances beyond its reasonable control. Required fields are marked *. The only difference between the Christmas return policy and the regular return policy is the extended return window. All rights reserved. 11.23 Goods, services and/or discounts are subject to availability and may change from time to time. It was basically meant to be a temporary laptop I would use until my main one came back from repairs and then I would sell this one, however not even 1 week in the laptop started lagging so bad it was causing problems. Delivery & collection. 8.2 We have selected our products on the basis that they will be used for domestic use only, if you are planning to use them for business purposes please make sure that you are covered by the appropriate insurance. Product recall. If your item is faulty or damaged, it can often be easily repaired, or you might just need some advice to get it working again. You can spend from 500 (2.50) to 100,000 (500) Nectar points in one transaction. For the purposes of proof of delivery only, where you accept delivery personally our delivery driver may ask either for your signature or may take a photograph of the products at a distance with your door open, which may include images of you. Exchanges will depend on the stock level. Use up and down arrows to review and enter to select. If this is not detailed, please use the online balance and expiry date checker in the My Account section of the Argos.co.uk website. If you only return one of the bundled items your refund will be prorated And you will only receive $2 for your item returned. Yes. This means that you can return your purchase to Argos within 30 days of receiving it, as long as its unused and in the same condition as when you bought it. This will not affect your statutory rights. Where goods are subsequently exported by an EU national or resident, we accept no responsibility for damage in transit, or for any customs requirements or duty. Look up your consumer rights. b) in a way which may interfere with the provision of our website to you or any other customer, including, without limitation, attempting to place orders in contravention of these terms and conditions or the law; The mood of the person helping me immediately. The UK-based retailer Argos has a fantastic return policy all throughout the year. Points will be awarded within 30 days of your first Direct Debit payment. Help & FAQs - How long will my refund take? - Argos The following terms and conditions apply to any Habitat.co.uk eGift Cards issued via an authorised retailer, loyalty, reward or benefits programme. 8.5 You may not assign or sub-contract any of your rights or obligations under these terms and conditions or any related order for products to any third party unless agreed upon in writing by Argos. Depending on the products, repairs can take place in your home, saving you the trouble of returning it. Company No. 4.3.1 If, in our opinion, any person or persons, whether acting on behalf of themselves or a business, engages in practices that call into question the fair use of the check and reserve and/or click and collect systems, we reserve the right to cancel reservations or orders and / or to restrict / block access to the check and reserve and/or click and collect systems for that person or persons. Since then, Lindsey has worked in the retail and consumer service industry as a manager, advisor, and marketer. Registered in England and Wales. The original receipt or another proof of purchase is required too. Argos is one of the UKs largest retailers, and offers a 30 day returns policy on most items. Argos Limited 2023. You acknowledge and agree that, as you have chosen to enter the linked website we are not responsible for the availability of such external sites or resources, and do not review or endorse and are not responsible or liable, directly or indirectly, for (i) the privacy practices of such websites, (ii) the content of such websites, including (without limitation) any advertising, content, products, goods or other materials or services on or available from such websites or resources or (iii) the use to which others make of these websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such advertising, content, products, goods or other materials or services available on such external websites or resources. Find out see about Argos and its products here. 4.1 4.1 We take payment from your card or PayPal account at the time we receive your order, once we have checked your card or PayPal details and stock availability. All items must be unused and have the original tags and packaging to qualify for a return. Most years, it begins around October 12th, but it may be slightly different each year. Returns. If you have any questions regarding the Argos website, please see the Customer services section for more information and full contact details. In Wales - from Monday 12 April, item(s) can be returned to any Argos store, in-line with our returns policy.. The Argos website itself says that they "suggest" customers contact the manufacturers initially, but if goods are faulty, they will repair or replace faulty goods if returned within 6 months from purchase and as long as a receipt is shown as proof of purchase and I did show them my receipt. Please note, collection points at Sainsburys supermarkets are unable to accept any returns, and no stores can accept returns of large items at this time. If you bought it online you have 14 days to return it even if it's not faulty. note this website is intended for customers aged 18+. For stress-free returns, you have up to 30 days to return an item. Aftersales & returns. Some products are excluded from the Guarantee and are clearly marked by a next to the product name. 11.5 To collect Nectar points on reserve and collect orders, you must swipe your Nectar card at checkout when collecting your goods instore. Then they went back to Sainsburys, and bought the Viera! Argos returns policy for TVs | AVForums All orders that you place on this website will be subject to acceptance in accordance with these terms and conditions. The answer to this question is yes you can return an opened item to Argos. Returning an item means that you want a refund for the product. If the product is faulty, youll need to contact Argos to make your return. If you use PayPal, refunds can take up to 30 days. 1.2 If you are not a consumer, you confirm that you have authority to bind any business on whose behalf you use this website. Where applicable, you may cancel your order in accordance with your rights under the Consumer Contracts (Information, Cancellation & Additional Charges Regulations (see the Returns and refunds page for further details. I live in the United States and love to shop in retail and online. Youll need to take the product, your proof of purchase and the original packaging (or proof of purchase if the item is faulty) to any Argos store. If you purchased Argos Furniture Care on or before 27th January 2023 your policy will remain with Novus Underwriting Limited. 12.6 To use your Habitat.co.uk eGift Card online, input the card number and PIN at the payment stage of your order. 3.5 Where goods are purchased by EU nationals or residents under Geoblocking Regulations, we make no warranty that the goods are suitable for use outside the UK. If you paid with a credit card, your refunds may take up to seven days to process and appear in your account. This means that Argos returns are completely free, and you wont be charged to return your item. All Rights Reserved. Quantities of goods supplied per order and/or per customer, including those goods on price promotion, may be limited if the order limits availability for other customers, takes in our reasonable opinion, unfair use of our offers, or creates a potential health and safety issue during delivery. Large items will not be accepted for in-store returns. To go back to Argos to get it repaired, refunded or replaced (if you have the insurance) you will need your receipt or else they can't do anything. All photographs will be stored in accordance with data protection legislation. Can anyone explain to me how this makes sense and whether theres a way around it? However, you will need to have your proof of purchase, such as a receipt or email confirmation of your order. How do I know my online order has actually gone through? Continue reading to see how Argos returns are handled. Domestic & General Insurance PLC is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Let's face it: buying the perfect gift is not an exact sciences. 7.6 This clause 7 does not affect your statutory rights as a consumer, nor does it affect your contract cancellation rights. If this is not detailed, please use the online balance and expiry date checker in the My Account section of the website. This is to avoid customers returning items that have since stopped working due to general wear and tear. January 24, 2022 By Laura Ritterman Leave a Comment, Last Updated on January 24, 2022 by Laura Ritterman. If a free item was received with the purchase, you must return the free item. There are multiple ways to show proof of purchase. Am I required to return all free items associated with my purchase to receive a full refund? In other words, the regular policys requirements and stipulations apply to Christmas returns as well. If you had it delivered, or if it's a large item, we can collect it for free and refund your original delivery charge. Argos will provide a full refund for all qualifying returns. 11.25 Nectar cards remain the property of Nectar 360 Limited and must be returned on request. They offer a fair return policy and will work with you to make your purchase right if there are any issues. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Just like with regular returns, items returned under the Christmas policy can be returned or exchanged for something else, as long as it is in their original . Just took mine back a day after collecting and because Id opened the box they said the seal was broken so couldnt give me a refund. Exchanges will depend on current stock levels. Hi, Im Laura and I love fashion, cooking, my kids and finding great shopping bargains. Youll need proof of purchase, which could be a physical receipt or an email confirmation of your purchase. Can I return an item to Argos after 30 days? No. 9.2 Gift Cards can be purchased within other retailers authorised to sell Argos Gift Cards, these Gift Cards would adhere to the same terms and conditions as detailed below.
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