You agree that a printed version of these Terms & Conditions and/or any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to these Terms & Conditions to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. As a condition of the use of the Site, you agree to defend, indemnify, and hold harmless Badcock and its respective employees, directors, officers, agents, vendors, and suppliers from and against any liabilities, losses, investigations, inquiries, claims, suits, damages, costs, and expenses (including, without limitation, reasonable attorneys' fees and expenses) (each, a "Claim") arising out of or otherwise relating to your use of the Site, including without limitation any User Content submitted by you and Claims alleging facts that if true would constitute a breach by you of these Terms & Conditions. EACH PROVISION OF THESE TERMS & CONDITIONS THAT PROVIDES FOR A LIMITATION OF LIABILITY, DISCLAIMER OF WARRANTIES, OR EXCLUSION OF DAMAGES IS TO ALLOCATE THE RISKS UNDER THE AGREEMENT BETWEEN YOU AND BADCOCK. Please Notice shall be deemed given (i) 24 hours after the notice is posted on the Site or an electronic message is sent, unless the sending party is notified that the message did not reach the recipient, or (ii) in the case of mailing, two days after the date of mailing. At the other end of the spectrum is Ikea, which allows customers to return products within 180 days, with proof of purchase, for a full refund. Save BIG w/ (64) Badcock Home Furnishing & More verified coupon codes & storewide coupon codes. "As-Is" merchandise is excluded from this return and refund policy and no exchanges are allowed. BADCOCK MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITE, THE ACCURACY OR COMPLETENESS OF THE SITE CONTENTS, OR THAT EMAILS SENT FROM BADCOCK ARE FREE OF MALWARE OR OTHER HARMFUL COMPONENTS. Put your short company information here. Our bedding comfort policy provides customers with 45 nights to make sure their mattress set meets their comfort expectations. No, Badcock Home Furnishing & More does not offer order tracking. IF YOU ARE DISSATISFIED WITH THE SITE, ANY CONTENT ON THE SITE, OR THESE TERMS & CONDITIONS, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE. Our refund and return policy template is free and helps businesses like yours display a comprehensive, easy-to-read policy in just a few clicks. Another reason to purchase it? It is strongly suggested our customers purchase one of our mattress protectors (sold separately) to protect their investment and warranty.The warranty period on replacement bedding reverts back to the original purchase date. Delivery I have requested delivery of these items. Usually you have to sign [a form] prior to the delivery team leaving where you certify that the item was delivered intact and not damaged, she says. I haven't had it long enough to vouch for it's longevity, but so far. Buying large furniture? Merchandise must be in perfect condition. Shoppers saved an average of $13.20 w/ Badcock Home Furnishing & More discount codes, 25% off vouchers, free shipping deals. With respect to any such registration, we may refuse to grant to you the user name you request. IN NO EVENT WILL WE BE LIABLE, DIRECTLY OR INDIRECTLY, TO ANYONE FOR ANY DAMAGE OR LOSS ARISING FROM OR RELATING TO ANY USE, CONTINUED USE, OR RELIANCE ON ANY ADVERTISEMENT DISPLAYED ON THE SITE, ANY PRODUCTS, SERVICES, OR OTHER MATERIALS RELATING TO ANY SUCH ADVERTISEMENT, ANY LINKED THIRD-PARTY SITE, OR ANY LINK CONTAINED IN A LINKED SITE. Some stores will accept returns outside their normal return window in exchange for store credit. Your user name and password are for your personal use only. Stores that offer customers full refunds usually require items to be returned within 10 to 30 days. Badcock will be entitled to use, reproduce, disclose, publish and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Before enabling any sharing functions of the Site to communicate with any such website or otherwise visiting any such website, Badcock strongly recommends that you review and understand the terms and conditions, privacy policies, settings, and information-sharing functions of each such third-party website. TO THE FULL EXTENT PERMITTED BY LAW, BADCOCK DISCLAIMS ANY AND ALL REPRESENTATIONS AND WARRANTIES WITH RESPECT TO THE SITE AND THE SITE CONTENTS, WHETHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF TITLE, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE OR USE. When you do have to return large furniture to an online-only retailer, the process can be difficultespecially if the customer is responsible for repacking the furniture and dropping it off at a shipment facility, such as a UPS location. Other way collected bellow will help you a lot. We will help you get needed replacements as quickly as possible. Welcome to our website. This may sound like a no-brainer, but if you want to buy furniture that fits your space well, its important to take precise measurements of the room in your home that youre furnishing and compare that with the furnitures dimensions. Here at Badcock we offer free layaway, meaning we won't charge you any service fees or interest while you are making payments towards your merchandise! |, Mattress Protectors, Foundations & Bed Frames. Also encouraging: Most of the members we surveyed did not return the purchases they made. You are responsible for the cost of the return shipping fee when you return an oversized item for any of the following reasons: You refuse a delivery without inspection; You miss a delivery appointment; You return a non-defective or undamaged product Badcock Corporation, Customer Service, P.O. After the initial ten days, shoppers may receive a full refund, minus a 20 percent stocking fee, if they return items within 11-30 days of delivery. NOTE: If a protective covering was not purchased at the time of sale there will be NO Reselection. EACH PROVISION OF THESE TERMS & CONDITIONS THAT PROVIDES FOR A LIMITATION OF LIABILITY, DISCLAIMER OF WARRANTIES, OR EXCLUSION OF DAMAGES IS TO ALLOCATE THE RISKS UNDER THE AGREEMENT BETWEEN YOU AND BADCOCK. No provision of these Terms & Conditions shall be waived except pursuant to a writing executed by the party against whom the waiver is sought. Determine the acceptable condition of the item. The reselection and exchanged pick-up/delivery must occurimmediately after contacting Customer Service. BEDDING POLICY: A one-time 30-day comfort reselection of equal or greater value will be allowed if a mattress encasement or mattress protector was purchased at the time of sale. (Value City Furnitures return policy says customers must notify store personnel of damage within seven days after delivery.) As a condition of your use of this Site, you warrant to Badcock that you will not use the Site for any purpose that is unlawful or prohibited by these Terms & Conditions. The delivery men will then document the issue by taking photos and submitting them to Customer Service. You further agree that no Comments submitted by you to the Site will be or contain libelous or otherwise unlawful, abusive or obscene material. Other sites may link to the Site with or without our authorization, and we may block any links to or from the Site. Customer satisfaction guaranteed against defects/damages within 3 days of delivery. For specifics related to the pickup process, please view Planning your Delivery, or contact your nearest store for assistance. You have up to 24 hours to inspect your merchandise to guarantee a full refund (due to damaged/missing parts). Kohl's. The Kohl's return policy clearly states the timeframes customers must fall within to return and exchange merchandise. We purchased a recliner from Badcock Furniture made by Prime Resource International or PRI. A customer can exchange due to manufacturer defect as many times as needed up to the warranty period from the original purchase date following the defect guidelines. All billing information you provide to us must be truthful and accurate. Upon completion of the pre-inspection form and submission of valid pictures clearly showing the condition of the mattress set as well as the support system beneath, the store dealer or manager will confirm whether an exchange can be scheduled. Upon notification at the store level that there is a concern with the mattress set, the customer will be provided at no cost a pre-inspection kit that will include a string with clips and an instruction form. Our layaway plan runs for 90 days. The recliner after only 11 months lost its screws and the back of the . The Site is intended for use by individuals 13 years of age or older. THE MAKING OF CLAIMS OR RESOLUTION OF DISPUTES PURSUANT TO THIS AGREEMENT SHALL BE IN YOUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. For large furniture, if you order white-glove delivery, that also [often] includes white-glove returns, where theyll come back out, disassemble it, and return it for you, Hanisch adds. PLEASE READ THIS SECTION CAREFULLY: YOU AGREE THAT ALL MATTERS RELATING TO YOUR ACCESS TO OR USE OF THE SITE AND ALL MATTERS ARISING OUT OF OR RELATED TO THESE TERMS & CONDITIONS, INCLUDING ALL DISPUTES, WILL BE GOVERNED BY THE LAWS OF THE STATE OF FLORIDA, UNITED STATES OF AMERICA, WITHOUT REGARD TO FLORIDA'S CHOICE OF LAW PRINCIPLES. Check Badcock Home Furnishing & More's website to see if they have updated their order tracking policy since then. Your user name and password are for your personal use only. We've got a whole catalogue of beautiful living room, bedroom, bathroom, and outdoor pieces to save you big on furniture this season. If the item arrives by truck or if youve purchased white-glove delivery service, Hanisch recommends inspecting the items while the delivery team is at your home. Picking up large furniture from a warehouse and transporting it home yourself can be a hassle. If the issue is not defects/damages, your delivery charge will not be credited. Badcock also reserves the right, at our sole discretion, to prohibit sales to resellers. |, Mattress Protectors, Foundations & Bed Frames. Writing one takes these steps: 1. Your return must be postmarked within 30 days of the date you received the item. You may download, print, and copy Content for personal, noncommercial purposes only, provided you do not modify or alter the Content in any way, delete or change any copyright or trademark notice, or violate these Terms & Conditions in any way. How do I track my package from Badcock Home Furnishing & More? Some stores, however, are more restrictive. This pre-authorization will not be billed to you; however, your card issuer may hold this amount for a short period. If the bedding set, they select is greater in value than what was originally purchased, they will be responsible for the difference in price. I would inspect the furniture from top to bottom before signing that form., Also, take photos of damaged parts in case you need to provide proof later on. You can edit this from the Language string resources admin panel. Badcock cannot and does not represent or warrant that the Site or its server will be error-free, uninterrupted, free from unauthorized access (including third-party hackers or denial of service attacks), or otherwise meet your requirements. For Wells accounts, the customer must pay all charges up front before any exchanges or returns are scheduled. But getting that new sofa home or returning a recliner? Each time you use the Site, you should review the current Terms & Conditions. CUSTOMER SATISFACTION: Furniture must be inspected at the time of delivery for any problems or damages. (Some retailers charge a small fee for samples.) Whether on behalf of yourself or on behalf of any third party, YOU MAY NOT: Badcock will investigate occurrences that may involve such prohibited use and may involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations. For in-store purchases, your store representative will work with you to schedule a delivery date and time. Most of the time, the delivery process seems to go smoothly, according to the experience of the CR members who reported on their furniture purchases for Consumer Reports new Furniture Retailers Survey. YOU AGREE THAT TO THE EXTENT PERMITTED BY APPLICABLE LAW: (1) ANY AND ALL DISPUTES, CLAIMS, AND CAUSES OF ACTION ARISING OUT OF OR CONNECTED WITH THE SITE AND/OR THESE TERMS & CONDITIONS WILL BE RESOLVED INDIVIDUALLY IN THE FORUM DESIGNATED IN THIS SECTION, WITHOUT RESORT TO ANY FORM OF CLASS ACTION; AND (2) ANY AND ALL CLAIMS, JUDGMENTS, AND AWARDS WILL BE LIMITED TO ACTUAL THIRD-PARTY, OUT-OF-POCKET COSTS INCURRED (IF ANY), BUT IN NO EVENT, WILL ATTORNEYS' FEES BE AWARDED OR RECOVERABLE. The following are examples of return policies for brick-and-mortar stores, posted to the retailers' websites: See Also: 15 Dropshipping Business Ideas for 2022. Second, view the product listing on several devicessuch as a cell phone, a computer, and a tabletto make sure youre getting an accurate picture of the color. Rates for white-glove delivery service can vary significantly from retailer to retailer, but shoppers can expect to pay between $60 and $400, depending on their homes proximity to the store or their total bill. Depending on where youre shopping for furniture, this could be a simple maneuver, or you could be on the hook for hundreds of dollars in delivery fees and scrambling to figure out how to return a product you dont like. Below we'll go over why you need a return policy, show you some examples, and provide you with a free . Upon termination, all provisions of these Terms & Conditions, which are by their nature intended to survive termination, all representations and warranties, all limitations of liability, and all indemnities shall survive such termination. If a repair cannot be made, the decision on any refunds, credits, or exchanges during the one-year period will be at WSBC's sole discretion. If the merchandise is defective, then the customer is eligible for full credit for merchandise reselection or a full refund. Service 2 Value 2 Shipping 1 Returns 2 Quality 1 View ratings trends Sitejabber's sole mission is to increase online transparency for buyers and businesses THE MAKING OF CLAIMS OR RESOLUTION OF DISPUTES PURSUANT TO THIS AGREEMENT SHALL BE IN YOUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. upgrade your browser The Site may contain links and interactive functionality interacting with the websites of third parties, including social sites and product manufacturers' sites. The item(s) must be in like-new condition. RESELECTION POLICY: For any reason other than damages or defects, a one-time merchandise reselection for equal or greater value is allowed for up to 3 days after delivery or within 3 days of pick up. As a condition of the use of the Site, you agree to defend, indemnify, and hold harmless Badcock and its respective employees, directors, officers, agents, vendors, and suppliers from and against any liabilities, losses, investigations, inquiries, claims, suits, damages, costs, and expenses (including, without limitation, reasonable attorneys' fees and expenses) (each, a "Claim") arising out of or otherwise relating to your use of the Site, including without limitation any User Content submitted by you and Claims alleging facts that if true would constitute a breach by you of these Terms & Conditions. For this reason, we ask that you not send us any comments that you do not wish to assign to us, including any confidential information or any original creative materials such as stories, product ideas, computer code or original artwork. Area rugs can only be replaced during the warranty period, pursuant to the manufacturer's written warranty. Thus, Badcock will own exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. This Agreement represents the complete agreement between the parties and supersedes all prior agreements and representations between them. You are and shall remain solely responsible for the content of any Comments you make. PROPERTY DAMAGE: Any damage to your property at the time of delivery must be shown to the delivery men before they leave. In the case of notices Badcock sends to you, you consent to receive notices and other communications by Badcock posting notices on the Site, sending you an email at the email address listed in your profile. Copyright 2023 Badcock Home Furniture & More of South Florida. You agree that all agreements, notices, disclosures, and other communications that Badcock provides to you in accordance with the prior sentence satisfy any legal requirement that such communications be in writing. I had spent $8.000 for living room set at Badcock, I bought warranty, called and was told they would replace whole set. More Popular Badcock coupons 65% OFF Grab further 65% off Clearance Living Rooms at Badcock Get Deal Expires:Mar 21, 2023 55% OFF Further 55% Off Sectional Sofas Get Deal Expires:Apr 6, 2023 55% OFF 55% Off Select Loveseats Any sweepstakes, contests, raffles, or other promotions (collectively, "Promotions") made available through the Site may be governed by rules that are separate from these Terms & Conditions. Pottery Barn, for example, charges a flat rate for furniture items based on the order total and number of miles, starting at $149 for an order up to $999 and a distance of under 99 miles. Merchandise returned in like-new condition under the policy guidelines is eligible for a full refund, merchandise exchange, or in-store credit at the customer's choosing. Without Badcock Black Friday Sales, there will be may other way to save. White-glove service helps avoid damage during the unpacking process, Hanisch says. These Terms & Conditions, including policies and information linked from or incorporated herein, constitute the entire agreement between you and Badcock with respect to the Site and supersede all prior or contemporaneous communications, agreements, and proposals with respect to the Site. Suite #3122Palm Beach Gardens, FL 33410. Any sweepstakes, contests, raffles, or other promotions (collectively, "Promotions") made available through the Site may be governed by rules that are separate from these Terms & Conditions. No Refunds, Reselection only. The term you refers to the user or viewer of our website. Other conditions that will prevent an item from being returned include, but are not limited to: 1- day from delivery date: If a customer returns an item for any reason within 1-day of delivery/Pick-up, they will receive full credit for merchandise via a refund or exchange. YOU EXPRESSLY AGREE THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK. Unlike people who shop in a store, online shoppers cant touch a product or see it in person before purchasing it. If the rules for a Promotion conflict with these Terms & Conditions, the Promotion rules will apply. In addition to all other rights available to Badcock including those set forth in these Terms & Conditions, Badcock reserves the right, in its sole discretion, to terminate your account, refuse service to you, or cancel orders. Returns & Refund Policy Most merchandise sold by Badcock Home Furniture &more is covered under our Return and Refund Policy. But if youre simply returning the item because you no longer like or need it, you will probably have to cover that cost. Passwords are 6-20 characters with at least one number and letter. Bedding must be free of soiling and stains and have proper center support if either a queen or king size, otherwise the manufacturer's warranty is voided. A. YOU FURTHERMORE AGREE THAT THE EXCLUSIVE FORUM AND VENUE FOR ANY LEGAL ACTION ARISING OUT OF OR RELATED TO THESE TERMS & CONDITIONS SHALL BE THE UNITED STATES DISTRICT COURT FOR THE MIDDLE DISTRICT OF FLORIDA, AND YOU SUBMIT TO THE PERSONAL JURISDICTION OF THAT COURT. This depends on the reason for your return. All email addresses you provide will be used just for sending this story. Except as explicitly stated otherwise, any notices you send to Badcock related to these Terms & Conditions shall be sent by mail to 3931 RCA Blvd. Delivery costs: Furniture stores generally offer curbside delivery and white glove delivery service. We make the return and exchange process as easy as possible. Reset your password. The links and interactive functionality for third-party sites on the Site do not constitute an endorsement by Badcock of such third-party sites. Items with a value of $35 or more must be returned using a trackable shipping method.
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