@CarissaMSo is the routing number on the 1040 the routing number for sbtpg or is that turbo routing number? On their website, they show they received my refund on 3/2/22, which was the correct amount and the amount stated on the letter I received from the IRS. If you elected to have your fees deducted from your refund, the IRS will send your return to Santa Barbara Bank, where they will deduct the fees and then deposit any remaining refund into your account. Use this IRS website for stimulus payment status - https://www.irs.gov/coronavirus/get-my-payment, Use this IRS website for get my payment FAQ's - https://www.irs.gov/coronavirus/get-my-payment-frequently-asked-questions. We want to ensure consumers are offered our tax products in a fair and responsible manner and that they are presented clear choices in making their decision. ! you will need. They claim on their website that they "never hold refunds and issue the money immediately". Archived post. GO2bank also operates under the following registered trade names: Green Dot Bank, GoBank and Bonneville Bank. Real experts - to help or even do your taxes for you. Santa Barbara Tax Products Group, LLC (SBTPG) is the bank that handles the Refund Processing Service when you choose to have yourTurboTaxfees deducted from your refund. The current fee is $10 per check. After submitting your bank application, you can check on the status by viewing the Banking Information tile from the main page of Account Hub: Updated October 3, 2022 You have clicked a link to a site outside of the TurboTax Community. This Privacy Policy is effective as of January 1, 2020. We'll help you get started or pick up where you left off. In some cases, we use your personal information to contact you or to provide information to you, such as to send newsletters to you that you request. This means that we will not penalize you for exercising your rights by taking actions such as denying you services; increasing the price/rate of services; decreasing service quality; or suggesting that we may penalize you as described above for exercising your rights. It's ridiculous. They won't help even if they do respond. Copyright 2021 UpTax Software. account to see the refund amount. https://play.vidyard.com/yGP7q5P7Fe1QPf24KmJzsT, 2023 Santa Barbara Apartments in Chino Hills. This website uses Google Analytics, a web analytics service provided by Google, Inc. (Google). Hopefully theyre still processing and well have some good news, still. Have questions about a tax filing from last tax season or earlier? I wonder if a class action is applicable in this case?? This is the company's issue and it makes them seem very shady. https://help.sbtpg.com/hc/en-us/articles/230418728-What-s-the-status-of-my-2019-refund-. refund Santa Barbara TPG Check Administration Fee. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I do not believe Santa Barbara receives the refund before the IRS on where is my refund tool states, "refund sent". They should be finished by 2pm PST. When it connects you, expect to wait like 4 or more hours. You have clicked a link to a site outside of the TurboTax Community. You can track your refund at the Santa Barbara website by clickinghere. They are holding refunds when their website clearly states they do not do that - clients are receiving refunds on time and they even hung up on me twice. We cannot process your request if you do not provide us with enough detail to verify your identity and respond to your request. Age (forty years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information). I am having this same issue. Personal information that we collect, use and share (online, mobile application and website interactions). The complaint is just a short on-line form. Santa Barbara TPG ERO Enrollment Application Guide Did the information on this page answer your question? The third party processor will deduct the TurboTax fees plus the service charge and then attempt to direct deposit the remaining refund balance into the account that you entered on your tax return. By clicking "Continue", you will leave the Community and be taken to that site instead. Did the information on this page answer your question? Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators, and providing other services relating to website activity and internet usage. Update: It still has the same message when I try to login. If you elected to have your fees deducted from your refund, the IRS will send your return to Santa Barbara Bank, where they will deduct the fees and then deposit any remaining refund into your account. I've tried contacting the irs, turbo tax, and tpg and can't get through to anyone. I filed my taxes through TurboTax in January 2022. I will not stop until I receive a response from one of these companies and my refund check is either direct deposited or a check is issued and sent to my address. Find Googles privacy policy here. They need to issue my check, simple as that, but they just lie and give you the runaround. I'm trying to set up direct deposit on my greendot card. Refund information TPG-TP - Santa Barbara Tax Ask your preparer about other IRS e-file options, some of which are provided at no additional cost. Categories in the chart refer to the categories described above in the general section of this Privacy Policy. Santa Barbara Tax Products Group- Holding Tax Refund and Will not respond, https://help.sbtpg.com/hc/en-us/articles/230084587-Contact-Information. Santa Barbara Tax Products Group [SBTPG Funniest thing is they say they send Republic Bank is committed to working with tax offices of the highest caliber. 6 Available to tax professionals enrolled in our standard Refund Transfer program. Greendot hasnt responded to the inquiries, however Im calling to update them about SBTPGs involvement too since I was unaware at first. to receive guidance from our tax experts and community. You may at any time request to be removed from our email list by clicking the unsubscribe link in any email you receive from us. My last year using TT after all these years.poor customer service on this issue and none from your bank. I'm sorry this is happening. Deletion. Select the QuickZoom button for the Santa Barbara Tax Products Group Processing Worksheet. New comments cannot be posted and votes cannot be cast. Alternatively, you may notify us via e-mail or telephone shown in the how to exercise your rights section of this Privacy Policy. We will not contact children under age thirteen without a parents permission. Next step is getting a lawyer cause this is ridiculous. I'm not doing that. https://taxpayer.sbtpg.com/login Personally i have had the experience where it took more than the 5 days even though in the contract we sign in regards to the fees being deducted and the remainder being direct deposited, it states that the day the IRS states, refund sent, Santa Barbara is to then deduct the fees and that very same day they are supposed to direct deposit the rest. Santa Barbara TPG - GO2bank Debit Card Says it's Locked. Nondiscrimination. Please reach out to our third-party processor, SBTPG. For anyone who either got the loan, and/or are having their fees taken from their refund, Santa Barbara is currently processing a batch of refunds. FTC filed a case against Turbo Tax just recently. I started the investigation in late February of this year so it hasnt been too long. Located in San Diego, TPG was established in 2010 upon the sale of the Santa Barbara Bank & Trust Tax Products Group. This is because we allow them to collect information from our website users (e.g., online identifiers and browsing activity) so they can help serve ads more likely to interest you. The categories of Personal Information that we have collected. The Bureau of Fiscal Service may need to review your claim before they can re-issue your IRS refund check, which can take up to 6 weeks to complete. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage up to the allowable limits. Thought by midnight it would update. to receive guidance from our tax experts and community. When the IRS states, refund sent, thats when it is intercepted by Santa Barbara to deduct the fees, then they have 5 days (according to the IRS) to deposit the remaining funds (after the fees) into the Direct Deposit Account chosen. Which bank do my fees get taken from Then once SBTPG sends the refund to your bank it can take up to 5 business days to post to your account. Citizens Business Bank Routing Numbers - US Bank Locations WebRefund Transfer. said that I would receive my fund into my bank before 2-26-2020. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. What is a Refund Transfer? Why is my federal refund on hold with Santa Barbara Tax - Intuit No live agent from the bank to assist my questions.TurboTax said they cant do anything with the bank about my refund!!!? I cannot believe people like the person I just spoke to are the ones who are handling our money. It describes how we collect, use and share Personal Information of California residents in operating our business, and their rights with respect to that Personal Information. WebTaxpayer Alert: DO NOT VERIFY YOUR OWN CHECK Check cashing institutions will not cash a check that has already been verified How did this end up working out? This article will provide more to receive guidance from our tax experts and community. 45 Replies sabre3901. When you register on our site, we may ask for information such as your name, email address, postal address, zip code, telephone, gender, personal interests and preferences of our products and services. As of today, I have filed complaints with the BBB against Intuit-Turbo Tax, Santa Barbara Tax Products Group, and Green Dot Corporation (SBTPG parent company). Santa Barbara Tax Products Group, LLC (SBTPG) is the bank that handles the Refund Processing Service when you choose to have your TurboTax fees deducted from your refund. Terms and conditions are subject to change without notice. UPDATE: If you are filing before February 15th your refund may be delayed due to PATH Act. Thought by midnight it would update. All about the refund | Ask the Experts Live Ev Premier investment & rental property taxes. You can request a copy of the Personal Information that we have collected about you during the past twelve months. We disclose your Personal Information to businesses. WebOnce you have confirmed that your refund has been released by the IRS and you have selected a Refund Transfer from Santa Barbara TPG you may check the status of your Refund Transfer by visiting our website. Typically within 48 hours of the IRS accepting your return. It is an automated system and will not let me talk with a representative. I went on the banks website to put in my information to clear up where it is in the processing stage and they claim they havent received it. Nah. You can request to opt-out out of this sale of your personal information here: consumerinfo@lewismc.com. Santa Barbara TPG Fast Cash Advance Loan Types A Green Dot Company | NMLS ID# 914924 | Technology Privacy Statement. WebI filled my taxes on turbo tax on 2-5-2020 and on 2-23-2020 irs.gov Where is my refund? You are always free to decline our cookies if your browser permits, but some parts of our site may not work properly if you do. We understand tax is a complex business. Funniest thing is they say they send the funds as soon as they get notification that the money is coming. 7 Available to returning clients with 100+ applied Refund Transfers enrolled in our standard Refund Transfer program. Whether we have disclosed your Personal Information for a business purpose, and if so, the categories of Personal Information received by each category of third-party recipient. Cookies allow us to better understand how users use our site and can help us to tailor our Web site or a marketing message to better match your needs and interests. https://oag.ca.gov/contact/consumer-complaint-against-business-or-company. You are entitled to exercise the rights described above free from discrimination. We are aware that this is a difficult situation for you. Government-issued identification numbers. Enroll in our standard Refund Transfer program and we'll ship a free marketing kit to you. 4 Customer must obtain a Refund Transfer (separate fees apply). All rights reserved. Bank Access dozens of videos and free digital ads you can use for social media, your website, email, and more. The answer depends on whether or not you have a bank account. See disclaimers below for state restrictions. Hand off your taxes, get expert help, or do it yourself. In the Refund Advance (apply for an advance of the IRS refund) section check the Check to select Refund Advancecheckbox. Records of personal property, products or services purchased, obtained, or considered, payment history, complaint history, service requests or other purchasing or consuming histories or tendencies. Contact Us - Santa Barbara Tax Products Group Santa Barbara bank Real name, alias, postal address, unique personal identifier, customer number, email address, account name, social security number, drivers license number, passport number, or other similar identifiers. . Real experts - to help or even do your taxes for you. The day the IRS releases them, Santa Barbara gets them, TurboTax gets their money and sends you the rest. California law classifies our use of these services as a sale of your Personal Information to the companies that provide the services. The types of loans are displayed here including the loan amount issued and the amount outstanding. Did the information on this page answer your question? You have clicked a link to a site outside of the TurboTax Community. Tax Pro Fee Advance. In addition, if you direct us not to sell your Personal Information, we will consider it a request pursuant to Californias Shine the Light law to stop sharing your personal information covered by that law with third parties for their direct marketing purposes. Real experts - to help or even do your taxes for you. Refund Transfer - Santa Barbara Tax Products Group Apple Valley, CA, 92307. My money was released on Feb 9th and it is March 8th and still no money direct deposited into my account. Thought by midnight it would update. If you elected to pay your tax preparation fees separately the fees will be drawn form your bank. In order to track your refund, Does santa barbara bank receive funds the I checked and still Unfunded even the refund was sent out on Feb 24 by IRS. You can ask us to delete the Personal Information that we have collected from you. You can follow the instructions in this link here to contact SBTPG. the IRS and through Santa Barbara Tax Products Group. Does santa barbara bank receive funds the day before your suppose to receive your refund? Opt-in. Bank Product Information At first, I was told to contact Greendot Bank (which I've never even heard of, and to no avail, they would NOT assist me because I didn't have an "account number" to give them, DUH). Personal information about an individuals health or healthcare, including health insurance information. Santa Barbara TPG - How to use GO2bank with TaxSlayer Pro. I just got screamed at by a lunatic that is apparently a representative of theirs. In addition, if we make any material changes in our privacy practices that affect user information already collected through our site, we will post a notice on our web site notifying users of the change. Allegedly, my bank rejected the direct deposit and my refund was sent to TPG (aSanta Barbara bank) who handles TurboTax tax refunds.
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