} else { The only nuanced difference, and it is a very slight one indeed, is that with the perfect your wait is presented as something which is now at an end. If your instinct is to over-apologize for a normal communication cadence, check out our alternatives to sorry for the late response. Then press send on your most dignified reply yet. Thank you for your support. I hope it won't take a long time. If you are unable to provide an answer at this time, please inform us as to when we can expect a response so that we can plan accordingly. We will send you an email to confirm your account. "Keep" is unnecessary here as it doesn't really add anything more. One simple gesture can help you maintain relationships and address the oversight when youve delayed an email: apologizing. I hope you dont mind if you wait a little bit longer before I give you the final results. Register to get your text revised right away for FREE . It again allows us to take the blame for making them wait. I was trying my best to find out where to go to source these documents. If we didn't meet your expectations, we'd really like to know more. I'm sorry to have kept you waiting. Sorry for keeping you waiting for so long. How to reply 'Sorry for having [kept] you waiting' - WordReference Forums Not rated Free, unlimited access to career advice, inspiration, and job matching for women. ", WeI By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. My apologies for the delay and any inconvenience coursed. No matter how much you try to organize your inbox, oversights happenyoure scrolling through your messages and discover you never replied to an email. Your feedback helps us improve our service. My workload has been particularly heavy, and I dont have much extra time right now. Apologies, gentlemen, for keeping you waiting. If you know there isnt much time pressure related to the reply; you can use a phrase like this. I want you to know that you will be the first to hear about it when I get an answer. So I'm voting to close because it's not really about language at all. . My apologies for the delayed response. Generally, starting the phrase with I didnt mean shows that it was an accident. Is it correct to say "have had you kept waiting", which could be understood as "you have been kept waiting"? Sorry To Keep You Waiting synonyms - 27 Words and Phrases for Sorry To Keep You Waiting. Qualified Editors Native English experts for UK or US English. I hope you werent kept waiting for too long. I apologize for keeping you waiting, doctor. 'wait' A 'wait' 'a period of waiting'. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. Sorry to keep you waiting, but [something] - is what you should use when you're telling somebody that they'll have to wait a bit longer. sorry to make you wait. It can be construed as an excuse, which some people do not appreciate, but it can work in most cases. "Sorry to keep you waiting" is a great phrase that works well in most formal emails. Busy people like to get things done quickly, and if their staff has a lot of work they'll appreciate a to-the-point email. I'm sorry for making you wait so long. Artificial intelligence still cannot do this ! If you want to make an excuse, you can do so in the following ways: Sorry for making you wait on this reply is similar to thank you for your patience. We use it to acknowledge that somebody has waited a long time for our reply to come to them. sorry apologize If you took a long time to email someone, you have to admit that and say sorry for the late response to some degree. has additional information.". 55 Words and Phrases for Thanks For Waiting - Power Thesaurus I like your sandwich approach (i.e. In these cases, thank you for your patience sounds sarcastic, so you should probably avoid using it. In England, neither of these two would be correct: "Sorry to have you keep waiting" and "Sorry to have you keep waiting for the customer to arrive there". Thank you for your patience. I didn't expect that a real editor, not AI, would check my text. (Video) DON'T SAY "SORRY!" Sorry to have kept you waiting for longer than I intended. More formal way of saying: "Sorry to bug you again about this, but ", Improving the copy in the close modal and post notices - 2023 edition, New blog post from our CEO Prashanth: Community is the future of AI, Formal way of saying "when you are in need", A more formal way of saying "pointing out". I'm sorry to have kept you waiting. + Read the full interview, Michel Vivas, Senior Technology Officer, TextRanch is amazingly responsive and really cares about the client. While there are better options, there is nothing wrong with using this formally. Continue with Recommended Cookies. } else if (w.attachEvent) { We do not mean to be burdensome, but we are still having issues with Ive gathered all of the information for you now, so you can look into it to your hearts content. s.src = "https://cdn.iubenda.com/iubenda.js"; Learn more about us here. Once you briefly discuss the delay and say sorry, continue with the content of your message. In order to post your question we need your email to notify you when the response will be available. + Read the full interview, I started to use TextRanch when I began to learn English. Im sorry this took so long. Input your text below. Nonlee on Instagram: "Haetae Hi there, Thanks for welcoming my Europe `Do` More than 150,000 people like you receive our weekly newsletter to master their English skills! However, if there was a deadline or time you were supposed to reply and you missed it, you shouldnt use a phrase that comes up with an excuse like this one.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'grammarhow_com-banner-1','ezslot_9',107,'0','0'])};__ez_fad_position('div-gpt-ad-grammarhow_com-banner-1-0'); You might benefit from reading these examples in email format: My apologies for the delayed response works well when we know we made the recipient wait. Heres an example email for this case. Dont leave us just yet! 5 templates to use when apologizing for a late email response Apology Email Template #1: General apology email First, it's helpful to have a jumping-off point with a general template you can adapt to whatever situation arises. Can you still use Commanders Strike if the only attack available to forego is an attack against an ally? Discover why 883,973 users count on TextRanch to get their English corrected! Its good to use these phrases to build a strong rapport. Sorry for keeping you waiting all this time. Other ways to say "circle back" are "come back to this," "follow up," and "revisit.". Martin holds a Masters degree in Finance and International Business. I apologize for my late reply to your email. I don't think any of these situations call for an apology, and inserting a "fake apology" (anything fitting the pattern of "I'm sorrybut") serves no purpose and is at best patronizing. What are the differences between "sorry to keep you waiting" and "sorry I didnt mean to make you wait is a conversational alternative to sorry to keep you waiting. It shows you take responsibility for making someone wait longer than you expected. Read on to learn more about the best synonyms and how to use them. Either way, its wise to compliment their patience.. Sorry to have kept you waiting - is what you say to someone afterwards, when you finally have time for them. I'm arthur petrelli. It wasnt my intention to make you wait this long for an answer from me. Please tell us why you want to close your account: Fast corrections and brief feedback from a human editor. Using "thank you" rather than "I'm sorry" is a positive way to write an apology. I am sorry for having kept you waiting so long. Can I use my Coinbase address to receive bitcoin? Far better then the AI tools", This website is fantastic. They're definitely both possible, and pretty interchangeable. Sorry to have kept you waiting. Sorry for keeping you waiting. It is purely something that you had to do. You now have access to all of our awesome content. I was trying my best to find out where to go to source these documents. Sorry for keeping you waiting implies you have found what they were looking for and no longer need to make them wait. Input your text below. "Sorry to have kept you waiting" vs. "sorry for having kept you waiting" Manage Settings If so, I would recommend something more direct. It works because it shows that there was always an intention to reply to them, but you made a mistake and did not actually send the email. . I am sorry for having kept you waiting or I am sorry to have kept you waiting? What you should say to your assistant is: Im sorry to have to ask you to keep waiting for the customer to arrive (no need for there). , 1. However, something may have come up that prevented us from doing so. #2. Thank you so much for your patience. E Egmont Senior Member Massachusetts, U.S. English - U.S. Nov 8, 2014 #3 There is no set formula for this. Apologies for only just getting back to you. Your text is being reviewed by one of our Experts.We will notify you when your revision is ready. What's the cheapest way to buy out a sibling's share of our parents house if I have no cash and want to pay less than the appraised value? If something prevented us from emailing them earlier, or we had to check something before replying, we can use a phrase like this.� You might find some use out of the following examples with this one: Sorry for the late reply is not informal. We are sorry about the wait. I didnt know where to get the information from, so I had to do a bit of searching. I don't have the rep to downvote, but I would consider any use of "sorry" (or equivalent) followed by "but" (or equivalent) bad usage. Sorry To Keep You Waiting or Sorry FOR keep you waiting? - TextRanch Apologies for making you wait while I tried to sort this out. I don't think it's quite necessary to avoid these two words, but there are a number of options if this is your goal. If you could just bear with me for another couple of days, I should have a more concise answer. I didnt know where to go to find the information that you were seeking. This time, instead of sorry, apologies is used, which some people believe to be a more formal synonym. I'm sorry for keeping you here all night, abby. Attached is the document you requested, and I hope its not too late. "I apologize for the wait, could I have your credit card number please?" Feel free to come to us if you have any issues with the product we delivered. ", Excellent, I truly loved this textRanch for quick revision. ", This a great. Do let me know if you have any questions or require anything further to move forward. In-depth corrections and comments from a senior editor. Now, we say thank you to make the message feel more positive from the start, which helps when delivering emails. "I apologize for the wait/delay" Ill be sure to get the files sent across to you first thing in the morning. We have remedied the situation and reimbursed you for your trouble. The editors' comments are helpful and the customer service is amazing. I'm sorry for the long wait. A letter of apology should be about more than just apologizing. So, you might apologize on behalf of a business. I hope you didnt mind the wait. I highly recommend it. I think I will accept this answer since it seems to work well for cases when we have or have not received any response at all yet, and because it doesn't require us to say sorry in first place. Im so sorry for the late response. In the first apology, I use the adverb 'sincerely' to mean 'honestly and without pretending or lying', and I also use the word 'wait' in its noun form. But the person who's been . My mail from [date/time] has additional information." If you're making a reasonable request, there's no need to preface with "sorry" about this or that. Dear [name], First, I just want to say I apologize for being so late in getting back to you. It can give you a sinking feeling to discover that you never sent a requested document, and now its been weeks. })(window, document);Cookie Policy(function (w, d) { Addendum: To clarify, I'm interested in both cases when we directly pay for the service requested and when we don't. While you may have been ecstatic for them when you got the email, taking a long time to reply can make it seem like you dont really care about their accomplishment. You can say apologies for the delay in professional settings to be polite. + Read the full interview, I love that TextRanch editors are real people who revise the text and provide feedback it makes it so personal. + Read the full interview, I sometimes wonder if my English expressions make sense clearly and TextRanch helps me a lot in such cases. Apologizing can repair the damage caused by a long wait time. I like most the human factor. No one should have to wait for you, but they have. I would like to use examples of the two sentences above in an email directed to an organization, but I would like to avoid using "you" or "bug", if possible. I have come to my senses and realized what must be done. Apologies for making you wait. You are not blaming anyone else for the error. OP's bug is informal/slangy, and shouldn't be used unless you know the other party very well, but in most other contexts it should be fine to say "Sorry to trouble (or bother) you again". Thats why thank you for your patience is the best choice. 5. or Sorry for keeping you waiting. . Thank you for your initial inquiry and again Im sorry its taken me so long to respond. Sorry to keep you waiting ? + Read the full interview, Quick response and got what I intend to say. Sorry to have made you wait. A good reply to almost any apology is something like "that's OK." Do you native English speakers say "Sorry to keep you waiting" when you're leaving someone waiting? Be the first to rate this company ", This app is even better than grammarly! I am sorry for keeping you waiting. English Lesson: "Sorry to keep you waiting." | PhraseMix.com w.addEventListener("load", loader, false); We are sorry about the wait. I apologize for the delay. By continuing to use this website, you agree to our Terms of Service. Thanks @Wesley. He has six years of experience in professional communication with clients, executives, and colleagues. Apologies for making you wait. Im also happy to get on a phone call to discuss. It again allows us to take the blame for making them wait. tag.parentNode.insertBefore(s, tag); into/check/verify". This is indeed a good answer, but I have clarified my question to explicitly include those cases when I have not received any response from the other end yet. You can still use it in business emails, but its best to use this when youre looking for a more conversational tone with the recipient. Im sorry about the wait. I simply let my response slip through the cracks, so please excuse my delay. This is by far the best answer - it's completely lacking in rudeness, and isn't overly flowery or long-winded. I hope you werent waiting on it for any specific reasons. + Read the full interview, Zubair Alam Chowdhury, Technical Support Specialist, TextRanch has helped me to improve my written skills as well as to communicate more naturally, like a local English speaker. sorry 10 Ways to Apologize in English with a Perfect American Accent, 2. Top Customer Service We are here to help. ) Apologizesorrythe waitI apologize for the wait.keep (waiting, "I'm so sorry for the wait" is a usual and common phrase in those type of situations. Maybe some of these examples will help you to understand how it works: So sorry for the late response is a synonym for the previous section. Inconvenience caused (), It may not be your fault, but to take personal responsibility for a situation seems much friedler and more personal than if you use 'We'. , ;)". I hope you werent kept waiting too long. The delayed response indicates that we accept the blame for taking so long to reply. The consent submitted will only be used for data processing originating from this website. It works best when you have made someone wait longer than intended. I had you in my mind while I was looking for the answers. Overuse of the request-as-a-question technique can sound condescending. 2. Dont go into too much detail about your reasons for the late replykeep it brief and professional. Sometimes, something gets in the way and prevents us from responding to an email in good time. Using didnt here implies that the wait is over. Fastest Times Our team of editors is working for you 24/7. It may not display this or other websites correctly. We are a team of experienced communication specialists. I sincerely apologize for the long wait. 10 Polite Ways to Say "Sorry for Wasting Your Time" Lets assume all of the late responses above were sent a week or two (or even a month) after the initial note. Read on to learn more about the best synonyms and how to use them. But if youre responding to an email two or three days later, or after a recognized holiday, does that warrant an apology? "Sorry for the long wait." I beg your pardon, M'Lady, for keeping you waiting. TextRanch lets you have your English corrected by native-speaking editors in just a few minutes. If you didnt expect something to take as long as it did to complete on your end, took so long is a good way to show that. 1. Sorry to have kept you waiting. However, you can use them slightly differently. Again, were very sorry that it took so long for us to get to the bottom of this. Share Improve this answer Follow Our "Sorry to be a bother, but" would also work to avoid "you". Did the Golden Gate Bridge 'flatten' under the weight of 300,000 people in 1987? Showing that you know you messed up can help you build trust with your connections and reverse any negative feelings that may have come from the late reply. I hope you appreciate the attached file finally being ready for you. You can switch between them in formal contexts to keep your writing interesting. ${ company.headquarters}. English - England. Greet the receiver personally Start the conversation by addressing the recipient by their name. I appreciate your patience with this problem. They owe you the apology, if any is to be made. Want more FREE revisions? ", I love how the editors make my work so much better. I've clearly understood. You could instead say Im sorry to have had you kept waiting.. If it took you longer than you first realized to respond to someone, this phrase is a good way of showing that youre sorry about that. Reviews: 90% of readers found this page helpful, Address: Suite 993 99852 Daugherty Causeway, Ritchiehaven, VT 49630, Hobby: Listening to music, Board games, Photography, Ice skating, LARPing, Kite flying, Rugby. Sorry for keeping you waiting all this time. Apologies for only just getting back to you. var s = d.createElement("script"), tag = d.getElementsByTagName("script")[0]; 7 Better Ways To Say "Sorry For The Late Reply" On Email - Grammarhow I originally thought this question might help people who really don't know any standard English alternatives for OP's ubiquitous slang use of "bug". You will often see it in emails when someone doesnt get back to you right away. } ${ company.industry} Sorry for making you wait on this reply. Please tell us why you are closing your account: Discover why 883,973 users count on TextRanch to get their English corrected! Its a polite way to keep a good rapport with the recipient. Feel free to come to us if you have any issues with the product we delivered. Manage Settings On behalf of the company, I would like to apologize for long wait. You can say "apologies for the delay" in professional settings to be polite. If you didnt expect something to take as long as it did to complete on your end, took so long is a good way to show that. Welcome to Grammarhow!We are on a mission to help you become better at English. } else { Martin has been featured as an expert in communication and teaching on Forbes and Shopify. To subscribe to this RSS feed, copy and paste this URL into your RSS reader. I hope youll be able to look past this when we continue moving forward with our business. x. If you were the original sender, you likely know how long the recipient has been waiting. Sorry to keep you waiting or Sorry for keeping you waiting ? Say "I'm sorry.". Appreciate your patience is a great choice to show that youre happy someone is being patient with you. It's a polite way to keep a good rapport with the recipient. I hope you werent kept waiting too long. I agree. sorry for keeping you waiting. It shows that you did not mean for someone to wait as long as they did before receiving a follow-up email. It is a fairly common phrase to use in business emails because it shows that you didnt mean to reply so late. Opening-conversation for requesting a service over the phone. I'm sorry that there was a delay At InHerSight, we use data to help women find and improve companies where they can achieve their goals. As you may already know, a "delay" is a late action so you're expressing your apologies for your late action by saying that. Your final option is the one that is most commonly heard.. Usually customers appreciate it when they receive an apology. More formal way of saying: "Sorry to bug you again about this, but " My recommendation: go with 'Sorry to bother you' or even better 'We're sorry to bother you'. patience(). Apologies for only just getting back to you is appropriate when you have spent a long time looking for an answer. I'm sorry to have to bring this up again, but []. "I do hope it doesn't rain at the wedding!" }; [Grammar] - Problems with LET | UsingEnglish.com ESL Forum Appreciate your patience is a great choice to show that youre happy someone is being patient with you. sorry about the delay. I meant to respond right away and only just realized I never replied. "I'm really sorry for the delay madam," 2 Again, were very sorry that it took so long for us to get to the bottom of this. Leave this page open, and your corrected text will appear as soon as it's ready! I wasnt able to find out the information I wanted sooner than this. Is there anything I can do to make it up to you now that everything is sorted? (2) I was sorry to have kept you waiting. Is there a weapon that has the heavy property and the finesse property (or could this be obtained)? I shows that you offer your apologies. It shows that you did not mean for someone to wait as long as they did before receiving a follow-up email. How To Apologize For a Delay by Email or in Person - Indeed Copyright since 1998 DMM All Rights Reserved. Youre in luck! How do you apologize for keeping waiting? - TeachersCollegesj Sorry for have kept you waiting. keep (someone) waiting To "keep someone waiting" means to make them wait for a while. It also indicates that your intention is not to be a bother. We do not mean to be burdensome, but we still have not received a response about X . You may substitute "annoying", "bothersome", "aggravating", or "irritating" for "burdensome" for similar results. Pardon my frequent interruptions, however we are still continuing to address issues with blah, blah, blah thank you for your continued prompt attention to this matter. Do these sentences have exactly the same meaning and are both used when we come back after keeping someone waiting for a long time? "Sorry for the long wait." Sorry to have kept you waiting. vs Sorry to keep you All in all, I don't think using "you" or "your" is too big of an issue, as long as it's not being used in an accusatory sentence--It's certainly not an issue when you're apologizing for a disturbance. ", I love being able to see the tracking of the changes! ", a real person to guide me, instead of some AI :)", The best feature of this service is that the text is edited by a human. ", It helps a lot when doing school work better than grammerly", I don't know, how did I live without TextRanch editors' amazing help! Its polite in a business email to include this if youve made someone wait too long. sorry to keep/ to have kept you waiting - UsingEnglish.com ESL Forum Welcome to Grammarhow!We are on a mission to help you become better at English. "I apologize for the wait, could I have your credit card number please?" Talk about this later. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. "I'm really sorry for the delay madam," } A customer is someone buying your goods. You may use it when emailing clients. Please excuse my delay and let me know if you have any further questions. Sorry to keep you waiting, detective Miller, But one of my nurses is retiring, And she wanted a pizza party. Watch the video: Only 1 percent of our visitors get these 3 grammar questions right Sorry this took so long is a great choice in many situations. I apologise about making you waiting. Apologies for making you wait. Why would you downvote though? Hope you werent kept waiting too long is a good way of showing that youre sorry about the wait. Emphasize that youre willing to communicate further about the issue or request, and if email is your Achilles' heel, suggest a quicker mode of communication to expedite the conversation. You can use it when messaging clients you have a good relationship with. Im sorry this took so long. I finally have the information you are looking for, and I should be able to help you out with it. "Yes, so do I. It is more personal, as it implies that you take responsibility. Sorry to keep you waiting or Sorry for keeping you waiting ? } else if (w.attachEvent) { Im sorry this took so long. "I'm sorry I'm late, this meeting ran over." ".I'm sorry I'm late, I didn't intend to be late.". Sorry about the wait I didnt mean to make you wait is a good conversational alternative to use in messages. By signing up or logging in, you agree to InHerSight's. Create a free account to get unlimited access to our articles and to join millions of women growing with the InHerSight community, Looks like you already have an account!Click here to login , If you already have an account, click here to log in. You can hint at the amount of time you've been waiting and provide genuinely helpful information by referring to an earlier correspondance: "This is in relations to [such and such]. I appreciate the help I've received to date; however I am still having one issue that has not been resolved "Following up" is generally considered a polite way to approach lack of response or resolution, especially in a business context. I don't like Jeffrey's style either, but it is a perfectly reasonable suggestion. However, I was offered another opportunity that I feel is a slightly better fit for my career goals, and I've decided to accept it instead. Editors on TextRanch are super helpful! I like the directness, but I might recommend "We have not yet received" rather than "We are still awaiting", so as to allow the possibility (however slim) of a technical problem.
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