They need to focus on training and accountability and less of joe and Kristen and the bogus commercials. I found myself going back and forth with West Shore Reps trying to rectify this issue. However, some homes may have a bathroom for every bedroom. Atlanta, GA, Susan K A typical home has two to two-and-a-half bathrooms: a primary bathroom, a. , and sometimes a half-bath or powder room. It was a pleasure to have you in our home today. If we can get it finished and get guests back in here sooner, that's an advantage, too. Though more expensive than competitors, the company has a reputation for using high-quality products and installing them quickly. Now that I look at it, the cap on the left side should be the same length as the one on the right side for it to look more uniformed. We had Westshore re-do our bathroom. 12 MONTHS NO PAYMENTS, NO INTEREST* & Free Installation** He advised there would be an 8 - 12 week wait with which we agreed. Eliminate the need for stepping over a high wall to enter the bathing area. We are completely thrilled with our new shower! BBB is here to help. They are miracle workers. All rights reserved. The West Shore Home Showers The West Shore Home sales rep, Anthony Anderson did a great job helping us chose just what we thought we needed and wanted and made good suggestions. However, when you buy something through our retail links, we may earn an affiliate commission. No finance charges will accrue on your account during the promotional period, as set forth in your Truth in Lending Disclosures, and you will not have to pay a monthly payment until the promotional period has ended. Fixr estimates that the average, . On June 26, Everette J came to discuss installation of a walk-in shower at our request. In 2021, West Shore Home was the countrys largest door installer on the Qualified Remodeler Top 500 List, and it ranked sixth among remodeling companies overall. BBB Business Profiles generally cover a three-year reporting period. They put in the shower, but put the handle close to the tub entrance. Granbury, TX, susan McMahan People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. WEST SHORE - 36 Photos & 53 Reviews - 5024 Simpson Ferry Rd - Yelp THANK YOU for hiring such a professional, friendly and honest staff. The sheetrock guy did an excellent job, but the flooring now has black mold from the leak where a connector wasn't connected properly, causing the leak. To provide a ballpark number, a recent customer in South Carolina was quoted $8,871 for a new shower installation after several discounts. Christine Wyman They worked hard throughout the day and cleaned everything up before they left. I don't like their false advertising, as I financed n are paying interest ,they advertise no interest. They praised the installation team and the process itself. It took them 12 days to finish. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. He gave you all the information you needed to make and informed decision, he answered all of my questions and I was comfortable with the purchase that I made. Clayton, NC, Barbara Leirer When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. We are very pleased with the finished product. True, they ONLY do the shower area and we will now finish remodeling the rest of our bathroom. On August 9, 2021, West Shore Home installed a new shower in our bathroom. I have never received a call back.Recap of issues:- The bathtub faucet was never installed - The bath installation seems to have damaged or blocked the sink drainage pipe. Rep. Steven came to our house, he showed us everything they had to offer. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Jonathan and Michael did an excellent job with the installation. My review is to tell how great the work done byZach H was. We had both of our bathrooms remodeled with new acrylic showers and raindance doors including new fixtures. Hemingway, SC, Joseph Ross They were on time and were transparent with what they were going to do. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. in some locations. This business is in an industry that may require professional licensing, bonding or registration. Convert your old tub into a beautiful, easy-access shower that will give your bathroom new life in just one day. West Shore Home Reviews, Complaints, Customer Service - Revdex.com WEST SHORE HOME - 34 Photos & 17 Reviews - Yelp West Shore Home (WSH) is a home improvement company that offers limited bathroom remodeling and door and window installation in some locations. They were very accommodating and answered any questions. We are very pleased with the finished product. You may also prepay your account at any time without penalty. 2023 BestCompany.com LLC - All The work was done in the estimated time given up front. They had positive experiences with the sales and installation crew but found it difficult to reach customer support teams. Upgrade Your Bath or Shower Today B&B ATENEO - Prices & Reviews (Sestu, Italy) - Tripadvisor Garner, NC, Axel Rouse I have CALLED AND CALLED and at one time I was assured someone would come out. Its headquarters currently has an A+ rating from the agency based on its transparent business practices and. Very understanding about personal reasons as well. We were so impressed with Zack and his level of professionalism and knowledge about the company and the product he was selling. Okeechobee, FL, Aida L Gonzalez Others have said that they felt like the sales rep who came to their home was pushy and tried to up-sell them using hard sell techniques and comments about a "special" offer or promotion. 2023 Cond Nast. These doors usually cost $400 to $4,000 including installation. We would recommend him for future installations., We call and leave messages, and its clear they are avoiding us. At the same time Nick M and Nick P worked on giving us the marble look in the master bath which included some major demolition because of the garden tub and shower being replaced. Some locations may not offer all of the listed window types. Just wondering if the 10,000 free window replacement in the Pittsburgh area is a scam? I'm so unhappy right now Josh, Phernell, and Bob were amazing. We analyzed 100 reviews from Best Company and the BBB to better understand, experiences. West Shore Home | Better Business Bureau Profile Copyright 2023 West Shore Home. The shower install is everything they advertised. The installers were courtesy and polite and accomplished the task within the timeframe. They did an excellent job, my patio doors look great.They were installed perfectly. rights reserved He made sure the rest of the shower was in good working order while he was there and never made us feel as though he needed to leave making sure we were satisfied with the work. They were very courteous and friendly and explained what they were doing. Financing is subject to credit requirements and satisfactory completion of finance documents. So, someone was supposed to be here today and when I hadn't heard anything (shocking!) If you repay your purchase in full before the end of the promotional period you will not have to pay any finance charges. Mike J. and Mike D. did a great job on my windows and cleaning up after themselves.Thank you. Job # C229891. In the same appointment, a representative will take measurements of your bathroom to order custom-fit pieces perfect for any floor plan. "The Crew" consisted ofMike.J, Pierson.S and Dakota.J, W had a tub removed & a walk in shower installed on 9 Feb 2023. West Shore Home has been accredited by the Better Business Bureau (BBB) for 15 years. Kinston, NC, Susan J Little River, SC. The process was completed in a day. Harrisburg, PA, Rita Wyatt services focus on three key areas: bathrooms, doors, and windows. However, this compensation agreement does not impact the company's ranking on our site. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Thank you Colton, Rikkie and Zachary. Yesterday she came with Deon and Joe and today she came with Jordan. They both worked very hard, and I highly recommend this company. The company doesnt specify which brands it uses, but all of its doors meet or exceed industry standards for security and energy efficiency. I had a new install last Sept. the install was great had no issues. West Shore Home offers potential customers financing options should the need arise: Unfortunately, West Shore Home is currently only available in five U.S. states: West Shore Home also provides service in the suburbs of the cities listed above. West Shore Home LLC | Better Business Bureau Profile Thank-you so much!!!!! He wasn't the type of salesman who tried to to push you to purchase something that you didn't want. Now it has returned again it is in the chalk. Although it took three months to get my shower stall manufactured, once they installed it, they finished the job in one day---except for the leak that damaged the sheetrock and flooring in my room that is adjacent to the bathroom. We can schedule your project for just a few weeks out, and we can complete the install in a day. they were kind, courteous and so skilled. BBB Business Profiles may not be reproduced for sales or promotional purposes. Lawrenceville, GA, brent safron THEN ON THE DAY OF INSTALL I GET A PHONE CALL 20 MINUTES BEFORE THEY SHOULD BE HERE TO CANCEL MY INSTALLATION AND COME AT AT LATER DATE. Customer Reviews are not used in the calculation of BBB Rating. We what to give a big Thank You to West Shore Home and the two guys that did an absolute amazing job , Josh Rivera and Briley Frazier. West Shore Home - Read Reviews | Marietta, GA 30060 - HomeAdvisor Its also extended into more states and now operates in 23 cities and metro areas. In the meantime, please check out a few of our reviews below. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Finally, we reviewed the companys years of experience and customer reputation on the Better Business Bureau (BBB). West Shore Home's wall surrounds are all one piece so you don't have to clean out grout lines between tiles. Mr. Mark Deary, Director of Customer Service. Anyone would be fortunate to have these guys do work for them. No time to wait? These doors usually cost $400 to $4,000 including installation. allows you to add a number of features to the wall surrounds, such as grab bars, seats, and shelving. April 17,2023. As a matter of policy, BBB does not endorse any product, service or business. Not only was Discount Garage Doors the, Ryan P. said: ** This is an updated review ** Following the initial posting of my, 813-279-6785 High Quality Garage Door Seryvice Quick, Efficient & Reliable , Renee R. said: I contacted these guys as a last resort and I am absolutely ecstatic, Kate C. said: I purchased a townhome that needed a complete overhaul. How BBB Processes Complaints and Reviews, BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania. He removed our tub-shower combination and put in a new acrylic walk-in shower. can be replaced for $800 to $2,000, though the average cost is around $1,200. We attempt to partner with many of the companies on our site. Sales: (717) 697-4033 Service: (866) 218-5309. However, the company doesnt replace or repair glass panes in existing windows; its technicians only install. He provided us with samples of their products and services used. Heres what some West Shore Home customers had to say about their remodeling experiences with the company. Ray and Eric did a fantastic job installing our, and it looks great. Appointments Call. Although I felt the price was steep, we hired West Shore Home to do the work. Gayle Dickerson recommends West Shore Home. they were very detail oriented and professional about there job plan. Hampton, VA, Brandie Humphrey The nationwide average is around $5,500 but can range from $1,600 to well over $100,000. First they reviewed what we had ordered to make sure all was accurate. 2023 Trustpilot, Inc. All rights reserved. He certainly is an asset to this company. I've called them 3 times now. The cost typically breaks down to about $100 to $200 per square foot of bathroom. We can't wait for many great years of . I felt very comfortable having and leaving them in my home.They cleaned up all of their mess, something I was VERY happy with. Because theres no grout to scrub and our products are mold, mildew, and crack resistant, cleaning your new bath or shower is a breeze. I was involved in the remodel process by selecting where my trays, grab bars and foot pedal were tailored to my needs. We even asked for a refund for the remainder of the project but cant get any help! I can't say enough about the 3-man crew that installed my windows today. The wall on the left side of the shower was cut wrong and the shower door that I had installed does not fit right because of this. Our sells man Andrew took extra time with us explaining and showing us how the process would work and the lifetime guarantee. New orders only. I had already paid the full 14,000. DC made correction and customer decided not to move forward considering the price change. Thank you, guys, so much for a job well done. Grant and Cody P were on time, both very professional, courteous and polite workers who finished in a very timely manner and cleaned up completely after the project was completed. Best Bath & Shower Replacement Contractors | West Shore Home Get a Free Quote Today Services Baths Windows Doors Appointments Call Sales: (717) 697-4033 Service: (866) 218-5309 Menu Freshen Up Your Bathroom Beautiful Showers & Baths for Your Home Spring Savings 18 MONTHS NO INTEREST IF PAID IN FULL* FREE INSTALL ** Offer Expires 04/30/2023 We also ensure all reviews are published without moderation. They made the process easy. BBB Business Profiles generally cover a three-year reporting period. You begin to hear more noise from outdoors. I hope everyone is as nice to you as you guys were to us today. In 2021, was the countrys largest door installer on the. The installers , Joe B, Joseph S and Jacob W., arrived on time . Thank you Holly, Neal & Jason!!!! Steve V. said: When I decided to do some remodeling and ad a drop ceiling I knew I, Will R. said: We went and got three quotes. Judy Tilley, The crew was professional, friendly and very polite. Then, we created a rating system based on several factors to score them. Once again, I would highly recommend West Shore Home for your shower project. We told Cody we want to get rid of the old bathtub and replace it with a walk-in shower. to learn about product coverage and transferability. My third project was my walk-in shower which Nick and Chris did an awesome job. All rights reserved. We reviewed each companys licenses, certifications, and liability insurance coverage. West Shore Home installs acrylic bathtubs and showers and converts tubs into showers. Shelbyville, KY, Phillip Lagrave The companys website does have several details about financing. This means that your new bath will resist cracking, chipping, staining, mildew, and bacteria growth. West Shoe Home LLC offers sales and installation of windows and doors, and bathroom remodeling and upgrades. Everything else was amazing. We are aware of the supply chain problem but cant get any ballpark estimates, even though the item is in the warehouse., Overall disappointed: Expected much better service from the extremely high price for a bathtub replacement. Palm Harbor, FL, Larry & Patty Brock I had a Crack in my previous shower and it was causing damage. My request to remodel my shower was taken in May, but service wasn't completed till August. Alex & Yakoo were on time & went right to work installing our new shower. We analyzed 100 reviews from Best Company and the BBB to better understand homeowners experiences. These can include awning, bay/bow, casement, picture, and sliding windows just to name a few. West Shore Home Reviews - Mechanicsburg, PA | Angi Here are the metro areas the company serves: Maryland: Baltimore, Salisbury (bathroom only), Tennessee: Chattanooga, Knoxville (bathroom only), Virginia: Richmond, Virginia Beach (bathroom only). Our products are made of durable materials that resist wear and tear, so your new bathtub, shower, or wall surrounds will look new for decades with minimal maintenance. Everything was cleaned up beautifully, they were courteous and extremely professional. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. West Shore Home is a popular remodeling company that offers shower, tub, window, and door installations. Had many problems with the installation work and confrontations with the management staff at the home office in central, . Our sales rep, Holly was amazing! We made an appointment for 5/29/21 for West Shore Homes to come to give us an estimate. He explained each step thoroughly as well as working neatly and efficiently. They were great and did an amazing job. They are a very skilled company. Well have your bathroom remodel completed in just one day. He gave me his phone number so that I could contact him with any additional questions that I had. Neal finished up everything and we were absolutely thrilled with the finished project. Installation experiences will vary by location. Keep in mind that some customers reported pushy upselling. The installation went fine they cleaned up and it looked really good. Representative was not truthful about installation , we gave deposit, and after seeing shoddy/tacky/cheap looking trim to hide that their panels would not cover areas estimated by their salesman , we decided to not move forward, Now they want to keep our deposit , they showed up with inadequate, unacceptable materials to do a 15k dollar job. They answered all my questions This was overall quality service. The company doesnt specify which brands it uses, but all of its doors meet or exceed industry standards for security and energy efficiency. Cleveland, OH, Aliyah McKenzie (Lily) Contrary to its name, West Shore Home currently provides service primarily on the east coast. New Smyrna Beach, FL, Stephen Gurski What are the benefits of remodeling a bathroom? Bradenton, FL, John ferry Youll also find cost and financing information and answers to frequently asked questions. Attractive shower surrounds, accessibility features, and flexible financing are just a few reasons to renovate with us. If you have the chance, choose another company!!! Mr. West Shore, what do you mean you don't know? He was very courteous and professional and really held our attention for sometime. I had questions throughout the beginning and they immediately got my answers once complete they went over what was done. Hopefully, the gentleman in charge will lighten up/understand their customers., and is available in 23 cities across 16 states. Terms It is just as beautiful as the guest room shower that Michael and his helper put in a few years before.. Thank you, West Shore Home, for a very pleasant experience with your staff and installers. At West Shore Home, we understand that your time is valuable. Looking forward to using our new showers and would recommend West Shore Home showersno more ugly grout to clean and no more old outdated tubs. My installers were Brian J. Harrodsburg, KY, W T Jackson Jr Some say the price difference is worth it due to the high-quality products and customer service that West Shore Home provides. Our bathtubs, showers, and wall surrounds are infused with an antimicrobial agent that prevents bacteria from growing and reproducing, ensuring your new tub and shower surfaces stay fresh and clean. Companies that are paying subscribers can be fra107. The work was bad. Exactly what we wanted and it looks beautiful! They covered my floors from the front door all the way to my bathroom. In September, 2021 Coleton B came to my home and showed me the options for converting a jetted tub to a walk-in shower. Book B&B Ateneo, Sestu on Tripadvisor: See 16 traveller reviews, 17 candid photos, and great deals for B&B Ateneo, ranked #1 of 6 B&Bs / inns in Sestu and rated 5 of 5 at Tripadvisor. Its also extended into more states and now operates in 23 cities and metro areas. Louisville, KY, Pamela Rouse We are very pleased with the finished product. 386 330. *Financing offers a no payment - no interest feature (during the promotional period) on your purchase at an APR of 17.99%. also complained about delayed projects that stretched into months-long installations. You can choose from energy-efficient fiberglass or metal. Do Not Sell My Personal Information. These guys were the bomb! I thought that West Shore Homes was a good company. By simply wiping the nonporous surfaces, you can effortlessly maintain a clean bathroom space. West Shore Home has showrooms where you can view its products in these states as well as in Indiana and Kentucky. Privacy Policy We may receive referral compensation from some of the companies on our site. While it was a long wait time and they did have to reschedule we are now very happy with our choices.
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