My husband, kids (11, 7) and I loved the two day stay making good use of the free kids activities, pools, beach service (complimentary) and outlets for eating. $54.00 per person. CAA - Fairmont El San Juan Hotel Isla Verde / Carolina. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. Fairmont El San Juan Hotels four pristine pools offer experiences ranging from the relaxing to the reinvigorating, including cabanas, bottle service, massages, and floating workouts. Our events team will handle directly any of your catering needs. Value 3.9. The drinks were good and at $17 a drink its easy to hit your number. Live an unforgettable day in a luxury cabana or daybed at one of the four pristine pools that offer experiences ranging from relaxing to reinvigorating, or bask in the sun on the award-winning Isla Verde Beach. Email: reservations@fairmont.com International Toll-Free Reservations Main Global Consortia Number: 800 0441 1414 For membership inquiries Fairmont President's Club Tel: 1 (877) 232-7070 (Canada/USA) or +1 (506) 877-3093 (International) Email: FPCGuestServices@fairmont.com Very highly recommended to be by the pool and beach. Tendrs a tu disposicin wifi gratis, estacionamiento y balcn. 0000103905 00000 n 0000117046 00000 n With two young kids(4 and 2), a hotel that is not an all inclusive is not the best option for us. Thank you for your patience. OpenTable is part of Booking Holdings, the world leader in online travel and related services. Address. islands heritage, artfully blending the best elements of yesterday, today, and Cleanliness 4.5. Im just dreaming about the day that Ill be back. The street corn not good. Yohelen, was amazing, very friendly. With a white sand beach, beachfront dining, and a beach bar, this resort is the perfect place to soak up some sun. 2 reviews. The bar/restaurant/pool staff were typically friendly and accommodating. I wouldn't know however, if it still does. Our server was extremely attentive and we didnt have to wait long for drinks or food. At this price point I would. Members' rate available: Save up to 10% at participating hotels with our loyalty programme. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Every Saturday! The location was close to the airport, close to old San Juan and on a nice stretch of beach. However, the room was a low floor that did not have floor to ceiling windows which was also listed on my reservation. Review tags are currently only available for English language reviews. Shirley at Front Desk kicked off a phenomenal stay! Make your way to the Intercontinental Hotel and discover for yourself one of the most beautiful resort properties in this area. 4. I cant say enough good things about it. Moderate Physical Activity: A fair amount of walking is required, and you may need to climb up full flights of steps and or negotiate uneven terrain. . Shout out to the bartender who also made killer fresh watermelon margaritas! The good: It is on the beach. Special menu. 0000104434 00000 n Situated on two miles of the pristine Isla Verde Beach, Fairmont El San Juan Hotel is an oasis of 388-guest rooms, including 84 suites, and poolside and oceanfront villas. Cabana. This was an awesome experience thanks to all of the hotel workers hard work. His service is outstanding. The Royal Sonesta San Juan: Nice retreat - See 3,698 traveler reviews, 2,273 candid photos, and great deals for The Royal Sonesta San Juan at Tripadvisor. Thank you for taking the time to tell us about your experience at the Fairmont El San Juan Hotel. We had to take the elevator down 4 floors to the lobby bathroom to relieve ourselves. Email: reservations@fairmont.com International Toll-Free Reservations Main Global Consortia Number: 800 0441 1414 For membership inquiries Fairmont President's Club Tel: 1 (877) 232-7070 (Canada/USA) or +1 (506) 877-3093 (International) Email: FPCGuestServices@fairmont.com OpenTable Diner. It's unfortunate to hear that you didn't enjoy your time with us, and you feel that the response would be a standardized message. 3374 Estars muy cerca de atracciones como Playa de Luquillo y Casino Wyndham Grand Rio Mar. Property Features. mainland United States. 0000134167 00000 n Live Entertainment! Fairmont El San Juan Hotel Photo Source: Fairmont El San Juan Hotel. Unvaccinated passengers arriving on domestic flights are required to show a negative test result taken 48 hours before arrival time. Book with Confidence :Flexible cancellationandsafety protocols. This restaurant has not received enough recent ratings to display a current ratings snapshot, Do Not Sell or Share My Personal Information, FOR RESERVATIONS PLEASE VISIT: https://www.resortpass.com/. Another pool attendant said we should go to the bar and order food because if the server did show up it would be a long wait. During the week was much better but I would not stay here again. I can go on and on here with all the bad experiences we had it at this hotel for those five days we spent there. El San Juan/Fairmont has a better beach but the area doesn't have as many dining choices in walking distance. My friend and I went to the lobbys bar during a Sunday afternoon. I can always tell when weve nailed the vacation spot perfectly because everyone is sad to leave, as is the case with my family today. From the food, to the location, to the staff, Frances at the front desk in particular was simply a gift from above. Fairmont is part of Accor Copyright Dear Kristiane J., Thank you for taking the time to tell us about your experience at the Fairmont El San Juan Hotel. One worker in particular at the beach was amazing. All reservations (abroad) are payable in the currency of the country where the hotel is located. The cats are a little much all I was really disappointed with the service. Families - 4/23/2023 Confirmed reviews ALL. Varies according to period and availability. starting at. View all properties on our map and list page. They made our group feel like VIPs as we enjoyed the beautiful amenities and beach. 16 Best Beach Resorts in Puerto Rico | PlanetWare We had food left over which we took to our daybed. _ ME]t]i4n}~#:S3C_/^{au?KuZ\g>~^?Ac-ZjE;Gi>cnvyWn,WXy uBl_}zd?`'dX4~ZBmF>XqWE{7.Wtlq8~8X+6 kzn9o._>:Qsie;2{#;|ql8+[28k{`@2`w`L.B%qT0mZ.WL R$molX. Located at the award-winning Isla Verde Beach, minutes away from downtown San Juan, Puerto Rico, the hotel artfully blends the best elements of . the hotel for a fee. I totally recommend the cabanas! This was a pricy hotel that boasted AAA Four Diamond Service. 0000016265 00000 n Unfortunately, this restaurant is not on the OpenTable reservation network. Located at the award-winning Isla Verde Beach, minutes away from downtown San Juan, Puerto Rico . For further information, please contact NINETY DAY PASS - $2,250 Additional $100 (Couple) per month Thank you again for sharing your experience. Appetizers were not great. Keep an eye on your belongings! The cabana on the beach was amazing. Job specializations: Hotel. Please see our partners for more details. 0000011694 00000 n The guest rooms are spacious and luxurious, with a light, airy design. I do typically stay at the hotel annually . Review collected in partnership with Curio A Collection by Hilton. And the service was great! Sorry, this excursion is not available for purchase. Experience your own Fairmont Momentswhere unparalleled service and hospitality are at the heart of every stay. 0000013151 00000 n He said the servers would be there at 11:30A. Was charged $125 for each chair & needed three chairs. Fairmont El San Juans poolside service embodies authentic Puerto Rican hospitality. Certain parts of our site wont work well without it. Dont do a taxi they are almost double what an Uber is. 0000121783 00000 n in room. A night of excitement can be followed by a relaxing day beneath a pool cabana, where guests are welcome to relax Pia Colada in hand. It's unfortunate to hear that you didn't enjoy your time with us, and we apologize for any lack of service during your stay. We have booked exclusive room for $5,000 and got room for $2,000. Fairmont El San Juan Hotel Day Pass | ResortPass Where lively urban vibes and peaceful ocean views meet, you will find Fairmont El San Juan Hotel. 0000142525 00000 n The hotel guests are unwarned, displaced and have some concern for safety as the pool praty guests wander the property. Fairmont El San Juan Hotel - Expedia The food was decent. You can go into most any hotel and purchase food and drinks. I am not cheap specially when im on vacation but $60 for 3 bottles of waters its insane Its taking advantage of tourist. Reserved the $250 Daybed on the Sunday before Labor Day. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Accors global cleanliness & prevention standards under the brands ALLSAFE The only hotel that (used to) offer day passes is Marriott Stellaris. We were in Cabana #12 for reference. Day Passes can be cancelled by 10:00am AST the day before your reservation date. A short taxi ride from the cruise ship pier, not included in the price of the tour. During these times, traveling to Puerto Rico We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Enjoy a variety of local gourmet coffees and grab-and-go farefrom delicious baked breads and fresh fruit, to sandwiches and salads. You definitely have to make this your stop when in San Juan. To learn more about the extensive measures we are taking to safeguard, protect and care for our valued guests and employees, please visit, At each touch point along a guest's journey attending a meeting or an event at an Accor property, extensive measures are being taken to protect our planners, delegates, attendees, guests and employees, and aid in preventing the spread of COVID-19. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Comida y bebida buena pero costoso. Rented a cabana for the morning and afternoon before our flight back to NY. It is always a pleasure to receive positive feedback. This is the version of our website addressed to speakers of English in the United States. Difficult/Significant Physical Activity: A large amount of walking and or climbing is required, often over unpaved and uneven terrain. Check-in 4:00 pm - Hotel w/ pool day pass - San Juan Forum - Tripadvisor Nights are entertaining with live music. See all of our readers' favorite . And the shower was fantastic! They had the audacity to charge me for 3 bottle of water $60. No one was happy with the experience at this hotel. Very clean and spacious, plus there's plentiful outdoor space to enjoy. Two block walk to local supermarket and CVS.Try some of these restaurants close by: Platos, Mi Casita, Metropol, La Playita and El Alambique.- Staff at the hotel was very accommodating and friendly.Cons:- Hidden charges. Tips for Cruisers: How to Make the Most of Your Next Cruise with Service 4.2. nearby areas, or we can arrange for an in-house doctor to complete your test at 0000134206 00000 n Rip off Located at the award-winning Isla Verde Beach, minutes away from downtown San Juan, Puerto Rico, the hotel artfully blends the best elements of yesterday, today and tomorrow. Reviewed Brunch & Bottomless Mimosas Apr 18, 2023. Good Pool. We were most pleased with the tap water, both at the resort and at restaurants in Old San Juan. At Fairmont, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Book with Confidence :Flexible cancellationandsafety protocols. We rented the pool day bed for the day- due to a general shortage of staff in restaurants and hospitality lately around the island I was anticipating that service would be fair, however this wasnt the case. Dined on May 18, 2022. overall 3 . Well & Being offers a palette of uniquely rewarding and deeply personalized experiences in an amazing spa and wellness setting, which infuse life with a greater sense of vitality. We swam the whole day. The music was loud and club-like. The lobby had a lot of charm and the pool villa was a good size and clean. You won't need to a pass to use them, and there will be independent attendants renting chairs and umbrellas. They had more dinner like options than lunch. San Juan Marriott Resort & Stellaris . Download the Accor ALL app on the App Store - new window, Get the Accor ALL app on Google play - new window, 6063 Av. We enjoyed the hotel facilities but felt our room was not in the best condition in terms of finishes. For the latest inbound travel advisory and testing We stayed for a week and found the grounds quite beautiful, with easy access to multiple pools and the beach. Staying in an Airbnb on Ashford Avenue. certification label. We had such a great time! We offer full private buy-out options for our Cabanas or Restaurant dining! Certain parts of our site wont work well without it. No one told us this so we weren't able to put in a food order. The day beds themselves are very comfortable and come with an umbrella. Communication features. Agreed. It was super relaxing and a great time. Located close to The Mall of San Juan, Fairmont El San Juan Hotel provides a casino, a nightclub, and 3 poolside bars. Fairmont El San Juan Hotel, Isla Verde. 0000150883 00000 n The best trip is the one we haven't taken yet Find it on the Accor All app on the Apple store and Google Play. The hotel was clean ( except for bathroom by pool) they could have been inspected more often by staff . At Fairmont El San Juan Hotel you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. 253 0 obj <> endobj xref 253 63 0000000016 00000 n U.S. passports or Blackout dates may apply. Over the years it has welcomed . Ask the pool team for pricing and availability before booking if you have the chance . The best trip is the one we haven't taken yet Find it on the Accor All app on the Apple store and Google Play. The hotel is top of the line with with ambiance and entertainment. Enjoy beachfront dining at El San Juan Beach Club, nestled along the shore of San Juan's lively Isla Verde Beach. Stay on Route 22 to city center. Please select a tour departure date and time in order to add this product to your cart. More. The staff at Cana was wonderful as well as the poolside staff.